Bassetlaw District General Hospital

Bassetlaw District General Hospital 2017-09-28 Person 5 5 0

Good overnight care, especially as I had limited mobility and needed additional support with my baby. The facilities were a little tired but perfectly functional. All staff were attentive, friendly and quick to respond to any needs that we had. Visitors were made welcome during visiting hours, and the ward was perfectly located next to the labour ward. The discharge process was informative and efficient. The sign about discharge medication needs modifying. It should say 'please ask your midwife about the discharge medication', not 'please ask your midwife about your discharge medication' (we are both teachers and quite pedantic).

Bassetlaw District General Hospital 2017-09-28 Person 5 5 0

We felt we had the undivided attention of the whole team. The facilities were good and kept very clean. The space was also appreciated. We felt reassured when things got more complicated and the response from the team was excellent. The hospitality exceeded expectations. This includes the hot drinks tray, regular snacks and meals, and the willingness of staff to bring anything we needed promptly. My husband was also very grateful for the support (and nourishment) he received.

Bassetlaw District General Hospital 2017-09-22 Person 3 5 0

Overall we cannot easily the staff on the ward they were always willing to help us with anything the problem with this hospital is the amount of staff on it there is never enough on. Too many times we were told we would have to wait as there was only 1 midwife on shift. They were all running around like crazy trying to help everyone we sat for most of the day waiting to be dispatched as they were once again short staffed and would have to wait until they had chance

Bassetlaw District General Hospital 2017-09-20 Person 5 5 0

Brilliant care from all the a and e staff who worked really hard and kept us informed of what they were investigating. The staffing was short that day but we would not have noticed because they were regularly checking on me and doing all necessary checks. Well done and Thank you

Bassetlaw District General Hospital 2017-09-08 Person 5 5 0

I cannot thank Bassetlaw Labour ward enough for the care I received. Not only did the staff care for me but also my husband who was resident with me the whole time. Everyone from the midwives to the domestic staff were incredibly caring and helpful. I was a inpatient on labour ward for a week before I had the baby via emergency section after a failed induction. I had an emotional rollercoaster but the midwives were incredible who cared for me and offered emotional support and an ear to listen to my worries ensuring they can relieve them wherever possible. I would like to give a particular mention to the housekeeping staff who were genuinely lovely and couldn't do enough to help or meet our needs. I would like to give a mention to midwife Amanda (sorry unsure of surname!) who gave excellent care and I couldn't thank enough. I would mainly like to give my upmost and thanks to Sam Whalley who looked after us most shifts and is the most amazing, caring, thorough and genuinely lovely person and also midwife. Sam is such a hard worker who will do anything to help and goes above and beyond to ensure that we had everything we needed. If I could recommend Sam to everyone who was due to go into labour ward I would! Sam made a tough and difficult time a lot easier and even stayed over her shift to help deliver our daughter when we was rushed to theatre for a c section. I could write all day about how amazing Sam is and also the Bassetlaw labour ward. I feel lucky and privileged to have been able to have our daughter at this hospital. Bassetlaw labour ward is a vital service for this local area and I can't thank them enough.

Bassetlaw District General Hospital 2017-09-07 Person 1 5 0

I today attended an appointment at Bassetlaw hospital to seek advice from a consultant about a lump in my neck that causes me discomfort when I exercise or move my arm in a certain way the consultant that I saw today was rude and almost aggressive in way in which he spoke to me. I left the appointment feeling very upset to the point where I was almost in tears and I genuinely feel that I have received a very poor level of service from Bassetlaw hospital today.

Bassetlaw District General Hospital 2017-09-07 Person 5 5 0

I attended a and e on 6 august at 6am with a badly swollen finger that had an infection. I was seen by the doctor within 10miutes. I was treated by a doctor and nurse very well. I was in a great deal of pain and struggling to cope with the pain. Both members of staff explained what they were going to do and where very kind and understanding. I cannot thank them enough for the way they treat me. When my treatment was finished I then needed an xray. Again the xray staff member was very good and treat me very well. I again saw the doctor who was concerned that the infection may have entered my bone. Fortunately it hadn't. I left a and e at 7 . In all I had been there an hour. I felt so much better and would like to say a massive thank you to the staff that dealt me.

Bassetlaw District General Hospital 2017-08-07 Person 4 5 0

We have spent a great deal of time in both the Maternity and Labour Ward at Bassetlaw due to a number of factors. The staff were brilliant with us, especially as we are first time parents, and the service was outstanding. I can't name all the staff who supported us, but the key people whom I feel deserve recognition in some way shape or form are: Kath and Sue, cleaners on A2, excellent service and really looked after us, as well as taking time to get to know us and make us feel as at home as we could. Lauren Titley midwife. Talked us through the C-section and really looked after us. Liz and Allison in Pregnancy assessment., friendly, helpful and put us at ease through a range of situations.

Bassetlaw District General Hospital 2017-08-05 Person 0 5 0

Harriet Dawes was amazing. She made me feel comfortable and Important. She was very sympathetic and knew exactly how i was feeling and knew what she was doing. Harriet was cheerful , chatty and friendly. There was very little waiting , I was seen minutes after arriving. Harriet gave me all the information I needed and answered all my questions in language I understood. I would definitely recommend this department to anybody.

Bassetlaw District General Hospital 2017-08-03 Person 5 5 0

All of the staff were very accommodating, efficient and professional.